caring for the generation
that first cared for us

Companion Carer Role

Bright Care at Home was founded in 2009 in Edinburgh by Tim and Louise Cocking.

It is our mission to help the elderly live confidently and age gracefully in their own homes for as long as possible either through supporting individuals directly or offering respite services to unpaid family carers. We choose to make a positive difference in the lives of seniors and their families who love them.

Most of our clients will require additional help with everyday living but do not relish the thought of residential care. We offer a cost effective alternative to residential care.

Our care packages are built around the person rather than the task.  As such it is essential that our staff really understand the benefits that quality companionship brings just as much as assistance with practical tasks.

Examples of our home-based support can include every day domestic tasks such as, cleaning, linen, laundry, shopping, errands, and social engagements, household admin, meal preparation and personal care all in the context of companionship and quality time. We also handle a lot of overnight care and live in care assignments.

Our emphasis on companionship is core to who we are.  We do this mainly by ensuring minimum visits of two hours or more.  All of our clients are private paying individuals, looking for a premium service, who have approached us directly as they want complete choice and control over their care arrangements.

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Locations

 

Companion carer opportunities are available at all of our branches:

  • Edinburgh
  • Glasgow
  • Perthshire
  • Dunbartonshire
  • Stirlingshire

Who and what are we looking for?

We are seeking Companion Carers who are warm-hearted and compassionate people and who love working with the elderly. Professional experience is not necessary as full training is provided, life experience is essential.  You can find more information about all the training we provide to our new staff at our Bright Care Training Academy here.

Training Pathway Jan 2017

We are also opening up opportunities for evening classes too, so as a new colleague joining our team you can maintain other work commitments until you are fully setup and ready to work with us.

The hours that our staff work vary hugely depending on the clients the support, but are best suited to people who are able to work flexibly.  We will do our best to get you the hours you are looking for as soon as possible, but because the uptake of new clients is not always predictable, we cannot guarantee start dates or the matching with clients straight away. The default position of all of our Carers is “bank staff” with no guaranteed hours. However, once you get established as part of the team, we offer our staff the option to apply for a range of fixed contracts.

You must have a full driving license and a vehicle in order to undertake this type of work.  All prospective carers are put through our thorough recruitment process, which includes interviews, traning and all the usual background checks you would expect.  Find out more about our recruitment process here.

The work may take you all over the local area. There will be plenty of opportunities to further your training and qualifications in care with us if you wish.  We provide very generous packages to staff looking to pursue professional qualifications.

Should you be successful in obtaining a post with us, a high degree of flexibility will be required as we train you, and get you ready for work and get you matched to your first couple of clients.  It can sometimes take a few weeks from an interview until we can secure regular work for successful candidates.

Job Description

A Companion Carer is a worker employed in providing care and/or support directly to someone who uses a service within a care at home service.

Summary of work and responsibilities in this position:

  • Delivering excellent customer service in the ongoing provision of care to clients by having a positive, “can-do” attitude and a commitment to our clients’ best interests.
  • Offering friendly companionship and personal support
  • Assisting clients with walking, mobility and light exercise
  • Planning & preparing meals followed by clean-up.
  • Make beds and do laundry
  • Light housekeeping to include dusting and light vacuuming
  • Run errands (shopping etc)
  • Provide assistance with bathing and personal care.
  • Write updates in the communication book in each client’s home after each visit.
  • Monitor and pay attention to the overall welfare of our clients and report any client changes or concerns to the office.
  • Form positive relations with family members and friends who also have an input into the daily life of your clients.
  • Provide medication assistance
  • During sleepover assignment, you will be required to assist clients throughout the night in any way they need help.

During live-in care packages:

  • Assist clients to and from bed
  • Be ‘on call’ throughout the night
  • Prepare morning meals and cleanup.
  • Launder sheets.
  • Take client out and about on any scheduled appointments or leisure activities they want to do.
  • Oversee the general running of the home and day-to-day life of the client.

Prior to the start of working with any new client/assignment Bright Care will provide you with detailed background information and review any special requirements.  The Care and Support Plan will specify exactly what you do for the individual client.

Qualifications

  • Currently Care Workers do not need any formal qualifications however, we will be supporting all care workers to work toward the following qualifications in line with the SSSC register for care workers which states they must hold these qualifications by 2020. (the register opens in 2017).  Any of the below are suitable.
    • SVQ 2 Social Services and Healthcare at SCQF level 6
    • Any qualification in practice suitable for a worker in a care service with a minimum of 60 credits at SCQF level 6 or above that has been accepted by the SSSC for a worker in a housing support service or a worker in a care home service for adults.
    • SVQ Level 4 Health and Social Care
    • Degree in Social Work or equivalent qualification
    • A qualification meeting the registration requirements of the General Teaching Council for Scotland, Nursing and Midwifery Council, General Medical Council or the following professional groups regulated by the Health and Care Professions Council: Occupational Therapists Art, Music and Drama Therapists, Physiotherapists, Speech and Language Therapists, Practitioner Psychologists.
    • Degree or Diploma in Community Education or equivalent, as recognised by the Standards Council for Community Learning and Development for Scotland Approvals Committee.

Knowledge/Experience Skills and Abilities

It is essential the post holder has:

  • Experience in caring and supporting people whether that be children, adults or family members and friends.
  • Must be able to work well under pressure and be a natural problem solver.
  • Ability to speak English clearly, both in person and on the phone
  • Ability to treat clients with dignity and respect
  • Ability to adapt to clients and new situations
  • Must be a people person and enjoy interacting and dealing with people
  • Must have excellent customer service when face to face with a client.
  • Must have initiative and be able to work on their own
  • Must be able to work well under pressure and be a natural problem solver.
  • Able to work in and around the local area.
  • Be able to work flexible hours as there will be requirement to visit clients at various times throughout the day. .
  • Consistent weekly availability between 10 and 35 hours each week or consistent availability to do live in care work.
  • You should have a current driving license and a reliable vehicle

Desirable Requirements

It is desirable the post holder has:

  • Excellent local knowledge of the surrounding area.